Privacy Policy

KISSRAL Privacy Policy

Effective Date: December 8, 2025

Welcome to KISSRAL! We are a brand dedicated to enhancing your daily life and fitness experience by offering a diverse range of high-quality home organization and sports accessories. Your privacy is important to us. This Privacy Policy explains how KISSRAL ("we," "us," or "our") collects, uses, discloses, and protects your personal information when you visit our website [Your Website URL] or make a purchase from us.

By using our website, you agree to the terms of this Privacy Policy.

1. Information We Collect

We collect information to provide and improve our services to you. The types of personal information we may collect include:

  • Identifiers: Such as your name, shipping/billing address, email address, and phone number, which we collect when you create an account, place an order, or contact our customer service.

  • Commercial Information: Such as records of products you purchase, items in your shopping cart, and your preferences.

  • Internet/Network Information: Such as your IP address, browser type, device information, and browsing behavior on our site, collected through cookies and similar tracking technologies.

  • Payment Information: Credit card or other financial details are processed directly by our secure payment service providers. We do not store full credit card numbers on our servers.

2. How We Use Your Information

We use the information we collect for various business purposes, including:

  • To process your transactions, fulfill your orders, and deliver products to you.

  • To communicate with you about your order, our services, and promotional offers (if you have opted in).

  • To improve our website, product offerings, and customer service.

  • To prevent fraud, enhance security, and comply with our legal obligations.

3. Sharing of Your Information

We are committed to protecting your data. We do not sell your personal information to third parties. We may share your information only in the following limited circumstances:

  • With Service Providers: We engage trusted third-party companies to perform functions on our behalf, such as payment processing, order fulfillment, shipping, and website analytics. These parties are contractually obligated to protect your information and use it solely for the purposes we specify.

  • For Legal Reasons: We may disclose information if required by law, such as to comply with a subpoena or similar legal process, or to protect our rights, property, or safety.

  • Business Transfers: In the event of a merger, acquisition, or sale of all or part of our assets, your information may be transferred as part of that transaction. We will notify you and outline your choices regarding your information.

4. International Data Transfers

KISSRAL is headquartered in China. Your personal information is primarily processed and stored within China. If we transfer your data to a service provider located in another country, we will ensure appropriate safeguards are in place to protect your data in accordance with applicable laws, including China's data protection regulations.

5. Your Rights and Choices

Depending on your location, you may have certain rights regarding your personal information. These may include:

  • Access and Correction: The right to access and update your personal information.

  • Deletion: The right to request the deletion of your personal information under certain conditions.

  • Opt-Out of Marketing: You can opt-out of receiving marketing communications from us by following the unsubscribe instructions in any email we send.

  • Cookie Controls: Most web browsers allow you to control cookies through their settings preferences.

To exercise these rights, please contact us using the information in the "Contact Us" section below. We will respond to your request within a reasonable timeframe as required by law.

6. Data Security

We implement a variety of technical and organizational security measures designed to protect your personal information from unauthorized access, use, or disclosure. We use secure servers and encrypt sensitive information (like credit card data) using Secure Socket Layer (SSL) technology. However, no method of transmission over the Internet or electronic storage is 100% secure, and we cannot guarantee absolute security.

7. Data Retention

We retain your personal information only for as long as necessary to fulfill the purposes outlined in this policy, unless a longer retention period is required or permitted by law (e.g., for tax, accounting, or legal obligations).

8. Children's Privacy

Our website is not intended for individuals under the age of 16. We do not knowingly collect personal information from children. If you are a parent or guardian and believe your child has provided us with personal information, please contact us.

9. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or for other operational, legal, or regulatory reasons. The updated policy will be posted on this page with a revised "Effective Date." We encourage you to review this page periodically.